Terms of service

1. Publisher and purpose of the site

The byclaraparis.com website is operated by CLARA H – By Clara.

The store allows visitors in particular to discover the collections By Clara, consult product information, access editorial content, create an account when such a feature is offered, contact our team and place orders online.

Any use of the site implies compliance with these conditions as well as applicable legal and regulatory provisions.

2. Access to the site

Access to the store is in principle open to anyone with an internet connection and compatible equipment.

However, certain features may require the creation of a customer account, the communication of certain information or the acceptance of specific conditions.

The costs related to internet access, equipment or the network used remain the responsibility of the user.

3. Use of the site

You agree to use the site fairly and in accordance with its purpose.

In particular, it is prohibited to:

• use the site for fraudulent or illegal purposes;
• attempt to gain unauthorized access to the site, accounts or associated systems;
• voluntarily introduce viruses, malware or other elements likely to disrupt the operation of the site;
• circumvent or attempt to circumvent security measures;
• carry out automated operations likely to abnormally disrupt the store;
• use the content of the site in a way that infringes the rights of By Clara or third parties;
• use false information in order to deceive By Clara, its service providers or other users.

By Clara may implement reasonable measures designed to protect the store against abusive, fraudulent or security-compromising uses.

4. Customer account

When a customer account is offered, you are responsible for the accuracy of the information provided as well as the confidentiality of the means of accessing your account.

You must inform us promptly if you believe unauthorized access to your account has occurred.

By Clara may take reasonably necessary steps to secure an account when fraudulent or abnormal activity is suspected.

5. Orders and General Conditions of Sale

The use of the site does not, in itself, constitute the conclusion of a sales contract.

When a user places an order, it is also subject to the General Conditions of Sale applicable at the time of the order.

The GTC specify in particular the rules concerning:

• products;
• prices;
• order validation;
• payment methods;
• delivery;
• the right of withdrawal;
• returns and refunds;
• legal warranties;
• the settlement of possible disputes.

6. Product information

By Clara strives to present products and their characteristics as accurately as possible.

Photographs, renderings, colors and presentations visible on the screen may nevertheless show slight differences depending notably on the screen, display settings or viewing conditions.

The contractual information applicable to a product is that indicated on its page at the time of the order, subject to any obvious error and the rights enjoyed by the consumer.

7. Prices and availability

Prices and availability displayed are subject to change.

The conditions applicable to an order are those presented during its validation, in accordance with the General Conditions of Sale.

The mere fact that an item appears on the site does not guarantee that it will remain permanently available.

8. Intellectual property

Texts, photographs, videos, visuals, logos, graphic creations, brand elements, presentations, layouts and other content present on the site may be protected by intellectual property rights.

Unless prior authorization is obtained or an exception provided by law applies, their reproduction, representation, adaptation, extraction, distribution or total or partial exploitation is prohibited.

9. Reviews and content transmitted by users

When the store allows publishing a review or sending content, you are responsible for the information you choose to transmit.

Manifestly illegal, fraudulent, abusive, discriminatory, misleading content, content contrary to the rights of third parties or without relation to the purpose of the feature may be moderated or removed when regulations allow.

It is not recommended to publish sensitive personal data or confidential information in a review.

10. Third-party services and content

Certain features of the store may depend on services provided by third parties, notably Shopify, payment solutions, carriers, technical tools or other service providers necessary for the operation of the store.

Links may also direct to external sites or services. By Clara does not necessarily exercise control over their content, their availability or their practices.

The use of an external service may be subject to the terms and policies specific to the provider concerned.

11. Availability and operation of the site

By Clara strives to ensure satisfactory availability of the store, but cannot guarantee continuous and uninterrupted operation.

The site may notably be temporarily unavailable due to maintenance, an update, a technical failure, an intervention by a service provider or an event reasonably beyond the control of By Clara.

12. Liability

By Clara cannot be held liable for damage resulting from use of the site contrary to these conditions or an external event reasonably beyond its control.

No provision of these conditions is intended to exclude or limit the mandatory rights granted to consumers by applicable regulations.

Legal warranties and liabilities linked to the products sold are dealt with in the General Conditions of Sale.

13. Personal data and cookies

The rules relating to the processing of personal data are detailed in our Privacy Policy .

The site may also use cookies and similar technologies, notably to ensure its operation, security and, depending on the activated features and user choices, measure audience or carry out certain marketing operations.

14. Security

You must not take any action aimed at compromising the security, integrity or availability of the site.

By Clara may implement technical and organizational measures designed to identify and limit malicious, automated or fraudulent behavior.

15. Minors and capacity

The conclusion of a purchase implies having the legal capacity necessary to conclude the contract concerned.

When a minor uses the store, this use must take place under the conditions provided by applicable regulations and, when necessary, with the authorization of their legal representative.

16. Modification of the site and these conditions

By Clara may change the content, features or presentation of the store.

These conditions may also be amended to reflect changes in services, technologies, the organization of the store or regulations.

The version published on this page is the one applicable to the use of the site at the time of consultation.

17. Applicable law

These conditions are governed by French law.

When a user benefits from mandatory provisions that are more protective under the legislation applicable to their situation, these conditions do not have the effect of depriving them of these rights.

18. Contact Us